Privacy Policy

Last updated: January 2025

Immeubles LZ (“we”, “our”, “us”) is committed to protecting the privacy of tenants, visitors, and anyone who communicates with us. This Privacy Policy explains how we collect and use personal information.

We do not sell or share personal information, including phone numbers, with third parties or affiliates for marketing or lead generation. We only send SMS/MMS messages to individuals who have provided explicit consent.

Information We Collect

We collect only the information necessary to operate property management services. This includes names, phone numbers, email addresses, addresses, lease information, building and apartment numbers, maintenance requests, and SMS/MMS communication records.

How We Use Information

We use personal information only for operational and property management purposes such as building notices, maintenance updates, emergency alerts, appointment coordination, and tenant support. We do not use personal information for advertising or promotional purposes.

SMS/MMS Communications

We only send SMS/MMS messages to individuals who have provided explicit consent. Consent may be provided by signing lease documents, voluntarily giving a phone number, texting our phone number first (inbound SMS consent), or replying YES to confirm communication. We do not send SMS messages without consent.

Anyone may opt out of SMS communication at any time by replying STOP. This immediately disables further messages unless the individual opts in again.

Sharing of Information

We do not sell, trade, or share personal information, including phone numbers, with any third party for marketing or lead generation. Information may only be shared with service providers who assist with maintenance, emergency repairs, or legal compliance, and only when necessary. These providers must keep information confidential.

Data Protection

We use reasonable and industry-standard security measures to protect personal information, including secure storage systems, restricted access, and secure communication practices.

Cookies

Our website may use basic cookies for functionality or performance. We do not use cookies for advertising, profiling, or tracking for marketing purposes.

Your Rights

You may request access to your personal information, request corrections, request deletion where permitted, or withdraw SMS consent at any time by replying STOP.

Contact Us

Immeubles LZ
Email: info@lzholding.ca
Quebec, Canada

By using our website or providing your personal information, you acknowledge that you have read and understood this Privacy Policy.

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